Services: Technology Adoption Accelerator
Technology Doesn't Change Businesses. People Do.
.jpg)
Introducing the Technology Adoption Accelerator Service
Organisations invest millions in software, but around 50% of it often goes unused or underused. This isn't just a massive financial drain—it hinders productivity, creates frustration, and opens the door to security risks from shadow IT.
The problem isn't the technology. It's the adoption.
Most technology rollouts fail because they focus on the process, not the people. They assume that "if you build it, they will come." We know true transformation doesn't work that way.
For 20 years, we've driven widespread technology adoption for global organisations by putting people at the heart of the strategy. Our Technology Adoption Accelerator isn't just a service; it's a transformation framework built on a unique foundation: deep expertise in behaviour change and adult learning, distilled into our proven 3xM™ model.
This is our USP. We understand why people resist new tools and how to motivate them to embrace new ways of working. We look beyond just deploying software, to managing the human journey in technology adoption.
Our difference
Expertise in Change & Behaviour
Another reason that most technology roll-outs fail is because they don’t extend beyond a generic communications campaign and some one-off training. In contrast, our approach is based on insight generated from data, making it highly targeted, building upon what is already working in your organisation, whilst folding in industry best practices for adoption.
We diagnose the Human Factors: We don't just look for adoption ‘cold spots’. We dig deeper to understand the ‘why’. Is it a workflow conflict? A skills gap? A lack of trust? A failure to see the personal benefit?
We design for Behaviour Change: We build human-centred adoption plans rooted in proven psychological, behavioural and learning principles that are evidence-based. This means creating buy-in, building confidence and making new habits stick.
We deliver True Transformation: We guide your organisation through the entire change journey. Either you or we deploy the Adoption Plan, measure the impact (not just usage stats) and if necessary, fine-tune the approach to ensure a clear, measurable return on your investment.
We are your partner in unlocking the human potential of your technology.
Driving adoption
We drive adoption across your tech stack
Our proven, human-centred 3xM™ methodology boosts the ROI of all your software investments, whether they are new or existing:
SaaS (already deployed or yet to deploy)
Custom Software (already deployed or yet to deploy)
We’ve guided many organisations through challenging technology transformations. Today, by combining our decades of change and behavioural expertise with the latest technologies, we deliver lasting adoption more quickly and cost-effectively than ever.
AI Adoption Accelerator
Realise the real benefits of AI in your organisation
AI adoption is the number one priority for businesses seeking competitive advantage. It promises huge productivity gains when properly adopted, but many organisations have seen decidedly mixed impact. The problem is usually that too little consideration is being given to the needs, fears and concerns of the people adopting AI.
That’s why we’ve built the AI Adoption Accelerator. The accelerator includes all the key elements vital to successful AI adoption, tailored to your needs, your people and organisation. It means you get the benefits of an evidence-based approach whilst getting your people up and flying with AI, fast.
Methodology that really works
Our Technology and AI Adoption Accelerator methodology is a distillation of everything that we have learned about human-centred digital transformation over two decades. We have honed our approach so it gives the very best results for you and your employees, increasing confidence, skills and relevance.
A trusted partner
Why Choose LAS?
LAS combines 20 years of experience with deep expertise in behaviour change, adult learning and technology to ensure your software investment delivers a measurable return. Unlike traditional rollouts that focus only on process, we prioritise the human side of change; diagnosing why people resist new tools and using our proven 3xM™ Model to build the habits necessary for lasting adoption.
Impactful
We focus on driving ROI, not just software usage:
Usage statistics only tell half the story. We apply expertise in cognitive science and human behaviour to ensure your technology spend translates into measurable productivity and a clear return on investment.
Effective
Evidence-based adoption strategies
By combining a deep understanding of human behaviour in the modern work environment, with an insatiable curiosity for root causes, we build highly effective learning and behaviour change solutions.
Expert
20 years of mastering the human side of change
Leveraging two decades of experience, our award-winning team uses deep insights, neuroscience and psychology expertise to design human-centered learning solutions that effectively drive behavioural change.
.jpg)
Custom
Solutions mapped to your unique circumstance
We take the time to understand your people, ensuring Adoption Plans are perfectly tailored to your organization's challenges.
.jpg)
Trusted
An ethical partner for technology adoption
Trusted by global organisations, we are a Certified B Corp committed to balancing profit with purpose. We meet the highest standards of transparency and ethics, with integrity as our core value.
.png)
Proven
Recognised leaders in behavioural change and human-centred design
As a multi-award-winning agency, including Learning Organisation of the Year, we apply a deep understanding of how people actually learn and adapt. We use this experience to design adoption strategies that align with human psychology, making new digital habits stick.
Why do we need an adoption service if our software vendor provides training?
Standard vendor training often focuses on the process. We focus on your people and the psychological and behavioural factors that cause employees to resist or ignore new tools. We address the "why" to ensure the software actually becomes part of their daily workflow.
Can the Technology Adoption Accelerator help with the adoption of software we already rolled out?
Yes. Our methodology is designed to boost the ROI of both new and existing software. If you have "cold spots" where current SaaS or custom tools are being underused, we diagnose the human factors involved and design a plan to reignite adoption.
What is the 3xM™ Model and how does it work?
The 3xM™ Model is our proprietary framework consisting of three phases: Map, Measure, and Move. It is a human-centred methodology used to understand current behaviours, measure the human impact of change, and move your team toward lasting adoption.
How long does it take to see results from the Technology Adoption Accelerator?
Because our approach is data-driven and highly targeted, we can deliver lasting adoption more quickly than traditional, generic communication campaigns. We focus on fine-tuning the approach to ensure a clear, measurable return on investment as early as possible.
Let’s work together
Stop wasting your tech investment today
Your software is only as good as your team's willingness to use it.
Request a 15-minute call to discover how our human-centred approach can save your wasted software investment and unlock genuine productivity in your organisation.
