Services: consultancy
Strategy and insights for sustainable change
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Learning and change consultancy
We operate in the space between learning, change and innovation, often where humans interface with technology. We enable change at all levels: within a segment of an organisation’s employees, on organisation-wide transformations and on behavioural change at a country or societal level.
Our approach
Results through human-centred insights
The approach that we take in each consultancy project is deeply human-centred and driven by our insatiable curiosity for root causes. We draw on fields as diverse as psychology, behaviour change, game mechanics, cognitive science and systems thinking to understand the project objectives, context and people at depth.
For projects requiring wider transformation, we often apply our proprietary LAS Change Enablement Methodology to structure implementation and ensure lasting success.
Our expertise
Specialists who know what works
We are consultants, designers and developers who:
- Have a deep interest in, and understanding, of human behaviour
- Think differently and innovate efficiently
- See connections and patterns that others can't
- Are early adopters of the latest digital technologies
- Are proven specialists in design and development
We consult and we design, but we also build:
1. Providing advice and guidance based on research and insight
2. Supporting you to implement our recommendations
3. Developing digital learning and change solutions for you
What do we work on
Projects That Drive Real Change
Here are some examples of the kind of projects we tackle:
- Surfacing insights to gain a deeper understanding of how to engage employees
- Identifying behavioural change blockers and designing solutions to overcome them
- Solution idea generation and high-level design
- Evaluating existing learning or behavioural change approaches and suggesting enhancements
- Identifying the needs of users to design more impactful solutions
- Large scale change enablement within organisations and sometimes, countries
Alignment and scoping
We start by establishing a shared understanding of the problem and desired measurable impact. We align on strategic objectives, define key behavioural outcomes and assess potential blockers.
Deep insights
We conduct a deep dive into your people and organisation to uncover specific cultural nuances, skill levels, motivators and de-motivators. This analysis ensures that our recommendations and proposed solutions are perfectly tailored to your organisational reality, maximising the potential for success.
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Root cause analysis and solution design
We apply our knowledge of cognitive science, learning and behaviour to diagnose the root causes of performance gaps. We then craft creative, human-centred recommendations and solutions, ensuring that your goals can be achieved within organisational constraints.
Refinement and validation
This phase finalises any high level design specifications and roadmaps. We often prototype and test high-level concepts with target users, ensuring the chosen direction is practical, effective and fully validated.
Change enablement and deployment
We provide advice and guidance, supporting you to implement our recommendations or implement them for you. For solutions requiring digital design and development, we can manage the project and apply the LAS Change Enablement Methodology for successful deployment across your organisation.
Evaluation and sustained impact
We evaluate results and measure impact against the specific behavioural outcomes defined in Step 1. This provides evidence-based accountability and ensures a quantifiable return. We also provide follow-up support and guidance to help you track long-term adoption of our recommendations, ensuring the initial change stays on the right track and is fully sustained.
A trusted partner
Why Choose LAS?
From a critical compliance challenge to a complex global behaviour change programme, you can trust us with your biggest and most important projects. Our commitment to excellence is proven by multiple industry awards and our evidence-based approach, guaranteeing a quality of work that achieves measurable impact.
Impactful
We focus on proven impact, not just on content:
We apply expertise in cognitive science and human behaviour to diagnose issues and design strategic interventions that achieve measurable behavioural outcomes. Our primary focus is on providing recommendations that translate into genuine organisational impact
Effective
Delivering evidenced-based results
We evaluate the results of implemented programmes and measure the impact against the specific behavioural outcomes defined at the project's start. This provides evidence-based accountability and ensures a quantifiable return. We also provide optional follow-up support to help sustain the change.
Expert
Our award-winning team at your service
Leveraging two decades of experience, our award-winning team uses deep learning, neuroscience, and psychology expertise to diagnose root causes and design effective, human-centered strategies for change throughout your organisation.
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Structured Change
Structured change enablement
We apply our proven LAS Change Enablement Methodology to ensure lasting impact. This structured approach moves beyond simple advice, guiding your organisation through the necessary steps to embed new behaviours and sustain change long-term.
Trustworthy
We are a trusted, ethical partner
Trusted by global organisations, we are a Certified B Corp committed to balancing profit with purpose. We meet the highest standards of transparency and ethics, with integrity as our core value.
Proven
Award winning, human-centred design
As a multi award-winning agency, including Learning Organisation of the Year, we craft bespoke, highly engaging digital learning and behaviour-change experiences that resonate with your people and drive effective change.
What do you mean by "human-centred change consultancy"?
It means we specialise in what truly matters: lasting behaviour change, by understanding the needs of the humans we want to change. We partner with you to deep dive with your people, to get to the root of your challenges and design strategies that maximize your workforce's capabilities.
How does your expertise in learning inform your consultancy approach to organisational change?
We apply our deep knowledge of cognitive science and human behaviour to craft a creative, human-centered solution. This expertise allows us to identify and address the underlying psychological barriers and motivators within your organisation, ensuring the change is adopted effectively and is sustainable in the long-term.
Who would we be working with on a learning and change consultancy project?
We have a team of highly experienced consultants who bring decades of experience and expertise honed across hundreds of projects. This track record gives us a proven methodology for identifying performance barriers and crafting human-centred solutions that drive the specific behavioural change needed for project success.
What is the LAS Change Enablement Methodology and what sort of projects is it suitable for?
The LAS Change Enablement Methodology is our structured framework for guiding organisations efficiently through large-scale transformations. We use it for projects requiring wider organisational change in a complex environment. Importantly, it enables change through identifying and applying the right levers across the organisation and measuring the outcome.
How do you ensure the learning and change programmes you design address our specific performance challenges?
We start by moving beyond content to focus on the impact you want to achieve. We work to thoroughly understand the desired behavioural outcomes and performance levers that will work best. Our deep dive into your people and organisation ensures that any recommendations are precisely tailored to address your specific internal challenges and goals.
Let’s work together
Looking for a purpose driven partner?
Transform learning strategies through expert-led, AI-powered development. Unlock your team's potential with our proven methodology.
